Property and facilities management is a complex, multi-dimensional, ever evolving industry. With clients needs changing and shifting constantly to comply with regulations or appease tenant trends real estate operators and investors have to remain agile and knowledgeable. However, this requires a great deal of time and resources that can distract from other objectives or projects. Hiring a property management firm to oversee your property can leverage your time to capture new opportunities. Moreover, property management firms have to adapt to the trends and be equipped with the latest technology and tools in order to be agile, effective, and ultimately successful.
Technology has become an ever increasing concern among property managers and has changed the landscape of property management. Here are three important ways technology has changed the property management.
Technology enables property managers newfound agility and a complete view of a property with the added value of not having to be onsite. Tenant portals, online recordkeeping, and multiple touch points via digital channels increase connectivity between all parties involved (i.e. tenants, property managers, real estate agents/investors). Technology offers increased freedom and decreased stress for all parties involved too. By utilizing the latest in technology, property managers have heightened awareness and are positioned for increased responsiveness. Connectivity means greater communication. It allows tenants to connect with property managers to handle an assortment of needs too, two-way communication. With more effective customer service tools and digital proxies, property managers can service tenants quickly, efficiently, and with decreased effort; translating into property growth and success.
Technology also affords property management firms increased control, focused overseeing, and expanded administrative capacity for greater clarity. Software and the internet afford managers a heightened view of a property’s health and proactive options to facilitate smooth operations for decreased risks and issues. Technology is imperative for proper and successful property management because it increases the vantage point and expands the bandwidth of a manager, translating into preemptive and prescriptive planning for seamless execution.
Aside from connectivity and more effective administration technology also offers this added benefit: Cost reduction of services with increased efficacy. Adding technological tools and resources to management toolkit allows managers and their clients lower overall cost and decreased expenditure over the time. For example, automating digital touch points for tenants gives them channels to communicate, but more importantly, it means a decreased cost to customer services options. This has an even greater effect too, a decreased cost to the real estate operators or investors from the management firm. More technological implementation means increased effectiveness of services, but also dramatically decreases the cost of operations and associated fees for the agent, manager, and even the tenant.
Optimized utilization of innovative technology combined with extensive experience, knowledge set Ashore Property Management apart from other property managers. APM offers personalized management solutions for your property with robust technological integrations for even greater ascendancy and property performance. We make property management transparent, easy, and versatile with technology to drive optimized, streamlined services. Ashore Property Management’s technological implementations and utilizations help manage properties with increased efficiency and agility that leverages your time and return.